标题（title）：Toxic Nursing : Managing Bullying, Bad Attitudes, and Total Turmoil
作者（author）：Cheryl Dellasega, Rebecca L. Volpe
出版社（publisher）：Sigma Theta Tau International
大小（size）：1 MB (1069552 bytes)
Nurse Managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational Aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI, 2011), this book offers numerous concrete strategies for common employee challenges that nurse supervisors face.